• Consultant: ANTUV KONSULTAN INDONESIA, a limited liability company providing Legal & Permitting, Manpower Outsourcing, Immigration & Visa Services, IT Consulting.
• Consultant website: antuv.co.id or any other informed websites.
• Terms and Conditions: agreement governing rights, obligations, and responsibilities of Client and Consultant.
• Client: individual or company who conducts payment of the Sales Order.
• Services: all functions and responsibilities offered by the Consultant.
• Consultant Account: account established for payment/refund process.
• Sales Order: list of requested services.
• Government: institutions with authority (national or local).

1. Client must be sound in mind and legally capable.
2. Consultant may create email/government accounts with passwords for Client’s interest.
3. Clients prohibited from manipulating Consultant system (data manipulation, scraping, etc.).
4. Consultant may act against violations without prior notice.
5. Loan/transfer of accounts requires full payment of outstanding invoices.
6. Client indemnifies Consultant from misuse caused by Client negligence.
7. If breached, Consultant may declare service completed without proof otherwise.

1. Consultant provides services per Sales Order, Client provides required documents.
2. Client pays non-refundable amount unless otherwise regulated.
3. Payment in USD or IDR, within 7 days after invoice.
4. Late payment penalties:
   • 30 days: 5%
   • 60 days: 10%
   • 90 days: 15%
   • 120+ days: 20%

1. Contract lasts 12 months, auto-extended unless terminated 1 month before expiry.
2. Annual services (accounting, tax, payroll, LKPM, etc.) continue uninterrupted 12 months unless force majeure.

Failure to enforce does not constitute waiver of enforcement regardless of frequency.

This agreement binds and benefits the parties, their valid assignees and successors.

Services may not be assigned without written consent of both parties.

This agreement is governed by Indonesian law.

For 12 months after termination, neither party may solicit the other’s staff. Breach incurs penalty equal to 1 year salary. Not applicable for Antuv Consulting outsourcing staff.

1. Disputes first resolved by negotiation.
2. If unresolved, arbitration per Indonesian Law No. 30/1999.
3. Sole arbitrator in Jakarta, language English, UNCITRAL Rules.
4. Awards final and enforceable in Jakarta courts.
5. No court litigation during dispute resolution process.

1. Cancellation after execution: payment non-refundable.
2. Delays due to missing documents: Consultant may seek solution/refund (excl. govt fees, salaries, lease).
3. Client must disclose information on criminal/financial cases. Breach allows Consultant to:
   • Accept/reject services or refund
   • Be indemnified from legal consequences

1. Notices sent by post or email to info@antuv.co.id or client’s email.
2. Other methods invalid.

Invalidity of any provision does not affect remaining terms.

For further information on our Terms and Conditions, please contact us.